Running an Effective Help Desk, 2nd Edition
List Price: $65.00
List Price: $65.00
Your Price: $26.00-
The definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This book is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within
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